Customer Support
Context Help
If you feel lost inside our web hosting Control Panel, the first step you should take is to push the Help button, which is present on each page. A context menu will appear. It includes elaborate info about all the operations that you can perform on that particular page. Each context menu appears on the very same page so that you can quickly return to your work.
Video Tutorials
We have a vast library of video tutorials demonstrating how to use our web hosting Control Panel. They're made for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can quickly get to know our Control Panel by simply watching our step-by-step educational video clips.
F.A.Q.
If you can't find the solution you need, have a look at our extensive Frequently Asked Questions database, which contains questions asked by actual clients and offers real solutions. We periodically update our FAQ database with new Q&A's in an attempt to embrace all the innovations and new additions to our system.
Ticketing System
If you still can't discover the solution you need in the Frequently Asked Questions section either, we have a fantastic team of customer support engineers available 24x7x365 and eager to assist you with any issue. Each trouble ticket you submit will be answered in less than 1 hour (the average ticket response time being about twenty minutes), so you won't have to wait a long time to receive an answer to your question.
