Refunds & Returns Policy

Refunds & Returns Policy

Last Updated: August 2, 2026

Our Promise: Your dog’s happiness comes first. If you’re not 100% satisfied, we’ll make it right.

At Liontivo, we want every tail to wag. If something isn’t right, here’s how we handle returns and refunds.

1. 30-Day Satisfaction Guarantee

You have 30 days from the delivery date to request a return, exchange, or refund. To be eligible:

  • Item must be unused, unworn, and in original packaging
  • Item must not be damaged by pet